Chat4Support Operator 2.9.3.9
Free Version
Publisher Description
Chat4Support is a live chat and website visitor tracking softwae solution that can let you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage. The software has support ticket system to let your website visitors to leave a message when the operator is offline. The software has several editions, including free, lite, standard, and professional versions.
Here are some key features:
- Live Chat
Chat with visitors in real-time and provide live assistance to visitors when they need help.
-Multi-Operator Chats
Visitors can chat with more than one operator at the same time. And the operator can transfer the chat to another one if necessary.
- Visitor Traffic Monitoring
Monitor the daily and monthly web site traffic, including page views and unique hits (unique visitor IP). Collect visitor information, such as geographic region, browser type, and operating system.
- Referrer and Keyword Usage Analysis
Analyze where your visitors come from and their search keywords usage.
- Knowledge Base Management
You can store questions and solutions frequently used for visitors, sort them into specific folders, and send them to your visitor instantly.
-Visitor Identification & Footprint
Store your visitor's chat history, contact information and footprint in the operator's server, which helps to identify each visitor once they log in again, and operator can check the browsing history of visitor.
-Chat Statistics Report
Review all chats with visitors, including successful and missing chats. There you can analyze all chats by different statistics, such as chat time, response time, operator logging-in date or chat history and so on.
- Proactive Chat
Invite visitors to chat on your operator's own initiative.
Support Ticket System
When operators are off-line, visitors can leave messages in the system and choose a department to reply to them.
About Chat4Support Operator
Chat4Support Operator is a free software published in the Helpdesk & Remote PC list of programs, part of Business.
This Helpdesk & Remote PC program is available in English, Chinese, ChineseSimplified, ChineseTraditional, Hungarian, Japanese, Polish, Russian, Spanish, Turkish. It was last updated on 28 March, 2024. Chat4Support Operator is compatible with the following operating systems: Android, Other, Windows.
The company that develops Chat4Support Operator is CodingBest Software. The latest version released by its developer is 2.9.3.9. This version was rated by 2 users of our site and has an average rating of 3.0.
The download we have available for Chat4Support Operator has a file size of 4.19 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2014-02-10 and was downloaded 949 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Chat4Support Operator as malware if the download link is broken.
How to install Chat4Support Operator on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the Chat4Support Operator is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
