Chat4Support Operator 2.9.3.9


Free
4.25 MB
  Download  




Publisher Description



Chat4Support is a live chat and website visitor tracking softwae solution that can let you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage. The software has support ticket system to let your website visitors to leave a message when the operator is offline. The software has several editions, including free, lite, standard, and professional versions.
Here are some key features:
- Live Chat
Chat with visitors in real-time and provide live assistance to visitors when they need help.
-Multi-Operator Chats
Visitors can chat with more than one operator at the same time. And the operator can transfer the chat to another one if necessary.
- Visitor Traffic Monitoring
Monitor the daily and monthly web site traffic, including page views and unique hits (unique visitor IP). Collect visitor information, such as geographic region, browser type, and operating system.
- Referrer and Keyword Usage Analysis
Analyze where your visitors come from and their search keywords usage.
- Knowledge Base Management
You can store questions and solutions frequently used for visitors, sort them into specific folders, and send them to your visitor instantly.
-Visitor Identification & Footprint
Store your visitor's chat history, contact information and footprint in the operator's server, which helps to identify each visitor once they log in again, and operator can check the browsing history of visitor.
-Chat Statistics Report
Review all chats with visitors, including successful and missing chats. There you can analyze all chats by different statistics, such as chat time, response time, operator logging-in date or chat history and so on.
- Proactive Chat
Invite visitors to chat on your operator's own initiative.
Support Ticket System
When operators are off-line, visitors can leave messages in the system and choose a department to reply to them.

Chat4Support Operator is a free software application from the Helpdesk & Remote PC subcategory, part of the Business category. The app is currently available in English, Chinese, ChineseSimplified, ChineseTraditional, Hungarian, Japanese, Polish, Russian, Spanish, Turkish and it was last updated on 2014-02-10. The program can be installed on Android, Win2000, Win7 x32, Win7 x64, Win98, WinOther, WinServer, WinVista, WinVista x64, WinXP, Other.

Chat4Support Operator (version 2.9.3.9) has a file size of 4.25 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 195 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher CodingBest Software
Released Date 2014-02-10
Languages English, Chinese, ChineseSimplified, ChineseTraditional, Hungarian, Japanese, Polish, Russian, Spanish, Turkish

Category

 
Category Business
Subcategory Helpdesk & Remote PC

System requirements

 
Operating systems android, other, windows

Download information

 
File size 4.25 MB
Total downloads 195

Pricing

 
License model Free
Price N/A

Version History



Here you can find the changelog of Chat4Support Operator since it was posted on our website on 2014-02-19. The latest version is 2.9.3.9 and it was updated on soft112.com on 2018-03-28. See below the changes in each version:

version 2.9.3.9

posted on 2014-02-10

Improve live chat features for website; Identify website visitor's mobile device; Improve visitor stats; etc.

version 2.9.3.9

posted on 2014-02-10

Improve live chat features for website; Identify website visitor's mobile device; Improve visitor stats; etc.






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Users Rating:  
  3.0/5     2
Editor Rating:  
  0/5
Downloads last week: 0
Release Date: 2014-02-10
Publisher: CodingBest Software
Operating System: android, other, windows
Type: Free